Terms of service

Terms of Use for Vodapharma.com

1. Acceptance of Terms

By accessing and using www.vodapharma.com, you agree to be bound by these Terms of Use and all applicable laws and regulations in the Kingdom of Saudi Arabia. You are responsible for compliance with any local laws that may apply to your access and use. If you do not agree to these terms, please do not use this website. All content on this site is protected under applicable copyright, trademark, and intellectual property laws.

2. Disclaimer: Not a Substitute for Professional Medical Advice

The content, products, and services on this site are provided for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on Vodapharma.com, including product descriptions and third-party links, is not a substitute for professional medical advice. Always consult a licensed healthcare professional before starting any treatment, including medications, supplements, or other therapies.

Product and Information Accuracy

While we strive to provide accurate information, Vodapharma.com does not guarantee the completeness or accuracy of the content. Always refer to the product packaging and consult healthcare providers for clarification.

Governing Regulations

Products and claims are not subject to evaluation by the Saudi Food and Drug Authority (SFDA). The website’s content should not replace professional medical advice. Consult a licensed healthcare professional for diagnosis and treatment.

3. Use of the Site

a. Account Setup

Certain features, such as purchasing products, require you to create an account. You agree to provide accurate, complete, and up-to-date information during registration and maintain confidentiality of your account credentials. Vodapharma.com reserves the right to terminate accounts with false or incomplete information.

b. Site Usage

You agree to use Vodapharma.com for lawful purposes only. Prohibited activities include, but are not limited to:

  • Transmitting harmful, offensive, or illegal material.
  • Violating intellectual property rights.
  • Engaging in activities that disrupt the site's operations.

We reserve the right to suspend or terminate access for violating these terms.

4. Disclaimer of Warranties

All materials and services on Vodapharma.com are provided "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Vodapharma.com is not responsible for errors, omissions, or inaccuracies in the content.

5. Limitations of Liability

In no event shall Vodapharma.com or its affiliates be liable for any damages, including loss of data, revenue, or business opportunities, arising from the use or inability to use the site or its content. These limitations apply to the fullest extent permitted by the laws of Saudi Arabia.

6. Intellectual Property

All content on Vodapharma.com, including but not limited to text, graphics, logos, and software, is the property of Vodapharma.com or its licensors. You may not modify, copy, distribute, or use any content without prior written permission.

7. External Links

Vodapharma.com may contain links to third-party websites. These links are provided for convenience only, and Vodapharma.com does not endorse or guarantee the content of these external sites. Use of third-party websites is at your own risk.

8. Privacy Policy

Your privacy is important to us. Vodapharma.com collects and processes personal data in accordance with our Privacy Policy and applicable regulations in Saudi Arabia. By using the site, you consent to the collection and use of information as described in the Privacy Policy.

9. Modifications to Terms

Vodapharma.com reserves the right to modify these Terms of Use at any time without prior notice. By continuing to use the site, you agree to the updated terms. Check this page periodically for updates.

10. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

11. Returns, Refunds, and Cancellations

Returns

Returns are accepted under the following conditions:

  • Items must be in their original, unopened packaging.
  • Returns must be initiated within 14 days of purchase with proof of receipt.
  • Certain items, such as refrigerated pharmaceuticals or opened products, are non-returnable.

Refunds

Refunds will be processed within 7-14 business days after approval. Shipping fees are non-refundable.

Cancellations

Orders may be canceled before shipment. Refunds for canceled orders will be issued within 7-14 business days.

12. Delivery

  • Orders above SAR 100 qualify for free shipping.
  • A delivery fee of SAR 12, including VAT, applies to orders below SAR 100.
  • Delivery times: Saturday–Thursday (8:00 AM–12:00 AM) and Friday (1:00 PM–9:00 PM).

13. Membership and Loyalty Programs

Details about any membership programs or loyalty rewards will be governed by separate terms outlined in the respective program agreements.

14. Contact Information

For any questions regarding these Terms of Use, please contact our customer service team:
Email: support@vodapharma.com
Phone: 9200XXXXXX